Our mission here at Directions is to provide world-class training that enables the adoption and utilization of critical applications so that organizations can maximize the return on their technology investments and exceed the needs of their customers. Our Account Executives are experts on how people and organizations adapt to change and adopt new technologies, realizing that the modern workplace user is often apprehensive to change. By teaming with Directions Training, we are able to address change resistance, fear of productivity losses, concerns about a long-term vision, and other hurdles by customizing a change management solution to fit your unique requirements and goals.
We start this process not at the beginning, but by looking at the end. Directions takes the time to learn from our customers what success looks like to them, what their end goals are, and build a migration and adoption strategy around those crucial elements. The key to a successful execution is not only the training content but also the timing. If training is done too early in the migration process, retention of information drastically decreases. However, if training is done too late after a new technology has been implemented, essential productivity hours are lost and users are left trying to navigate their way on their own. Directions is keenly aware of the importance of timing with regards to migration planning and is why we work with you create a robust training schedule that closely aligns with your migration timeline.