Business Applications

Traditional Enterprise Recourse Planning (ERP) and Customer Relationship Management (CRM) systems have been the backbone for organizational operations and efficiency for decades. Although a significant cost, ERP and CRM structures coexisted to manage processes and share data. Microsoft has since removed the complexity of these incompatible systems by creating more modern, integrated business applications that work together on a single platform, giving organizations the flexibility to adopt new technology and improve business outcomes. This digital transformation provides several benefits for organizations, including the ability to:

  • Transform products and services

  • Engage customers and build relationships

  • Empower employees

  • Optimize operations

A Comprehensive Business Apps Solution

Directions Training specializes in custom fit training solutions based on the unique needs of organizations, government entities, and individuals. Our Business Apps solutions make it easy to extend, tailor, and create customized solutions to meet your unique requirements.

Dynamics 365 Training Courses

At Directions Training, we understand the importance of having an integrated suite of business applications in order to keep your organization performing efficiently. By establishing a strong foundation of the tools that enable your core processes to function, you promote the opportunity for further growth and development with your customers, products, and employees. Understanding these foundational applications requires dedicated training and a greater understanding of the technology, which is why we offer an extensive business apps training solution to enable your employees to create a single view of processes, relationships, and data.

  • Microsoft
  • Sales
  • Customer Service
  • Human Resources
  • Field Service
  • Finance and Operations
Learn More

To learn more about our Microsoft Dynamics 365 capabilities and how you can synchronize your business applications, contact an Enterprise Account Executive at sales@directionstraining.com or call us at 855.575.8900.

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