Overview:

With users located in North America, Mexico, Canada, and Puerto Rico, the company needed a customized training solution that would successfully increase the user adoption rate of Microsoft Teams with their global workforce.



# of End-Users Trained:

  • 335

Training Solution Included:

  • Onsite Instructor-Led Training in North America (English)
  • Onsite Instructor-Led Training in Mexico (Spanish)
  • English & Spanish Video Recording of Training
  • English & Spanish Quick Reference Guides for General End User Course

Result

  • Successful end-user adoption of Teams
  • Requested additional training for other workloads
  • Positive feedback on content and instructor delivery
  • Working on scheduling a once a month training onsite at their locations for end-users