Has your organization invested in Microsoft Dynamics 365, but your team doesn’t have the know-how to fully utilize its capabilities?

Directions Training offers multiple training solutions that enable your company to fully maximize your Dynamics 365 investment and empower your IT Pro and end users with the knowledge they need to leverage this valuable platform. Choose from training options on Microsoft Dynamics 365 for finance and operations, customer engagement, PowerApps, and more.

Our team of Microsoft-certified trainers provides high quality, professional training for all areas of the Dynamics 365 platform, including:

BUSINESS APPLICATIONS

Master Microsoft Dynamics 365’s next generation business applications.

Your team will learn how to support the digital transformation that improves business outcomes, create more meaningful customer engagement, and use AI to automate everyday tasks.

CUSTOMER ENGAGEMENT

Engage with customers at a higher level and improve their satisfaction.

Our Dynamics 365 training solutions enable your team to build their skills on the Microsoft Dynamics 365 customer engagement apps that use data and intelligence to improve every interaction.

FINANCE & OPERATIONS

Adapt quickly to changing market demands and drive rapid business growth.

Our training solutions around Microsoft Dynamics 365 for Finance and Operations will help give your employees the knowledge to drive innovation with a modern, adaptable platform.

We have multiple Microsoft Dynamics courses to fit your needs.

VIEW DYNAMICS COURSES

Role-Based Training Development Plans, Assessments & Certifications

We offer learning plans to earn certifications and accelerate the adoption of Microsoft Dynamics and thoroughly prepare you for Microsoft MCSA Dynamics 365 certifications and the MCSE: Business Applications certification. In addition, the learning plans are specifically tailored toward individual function roles including Sales, Field Service, Marketing, Financials, Manufacturing, and Supply Chain.

Dynamics 365 Training Benefits

Dynamics 365 Training Benefits


  • Deep technical training that provides real-world expertise, mentoring and certification test prep

  • Training solutions include in-person, online, and blended learning to suit your company’s needs

  • Content created by Microsoft for accurate, up-to-date, and comprehensive courses

  • Create customer learning paths, industry specific offerings and training in local language/relevance

  • Pre-assessments, post assessments and exam prep for personalized success

  • Enterprise and individual-level reporting

Flexible Course Modalities

Our training solutions can be delivered as customized courses on-site, virtually, on-demand, in one of our training facilities, or through a blended approach.

Triple Certified Trainers

In addition to having Microsoft Certified Trainer (MCT) certifications, our instructors are certified subject matter experts in the technologies they teach. More so, all instructors have adult learning certifications, which represent their ability to communicate with learners effectively in various environments. Beyond certifications, our instructors are astute communicators with high levels of technical aptitude – a balance that helps them identify and create solutions for diverse learning needs.

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