After making a large investment in Microsoft Teams and other Microsoft 365 workloads, the company wanted to ensure their users were effectively utilizing the platforms. Directions helped them secure additional funding from Microsoft’s End Customer Investment Funds (ECIF) program, so they could provide their large workforce accelerated migration training.

# of End-Users Trained:

  • 20,000

Training Solution Included:

  • 20 Training Days
  • Teams, Teams Video
  • Multiple Microsoft 365 Workloads
  • End-User and Power User Training
  • SharePoint Site Owners Training
  • Legal Department (E-Discovery) Training


  • Increased user adoption
  • Continuing Teams delivery
  • A proposal in the works for multiple additional training dates over an 8-week period