SIs & MSPs

It’s no secret that end-user adoption may be the single most important aspect of any technology migration. Organizations entertaining the idea of moving to a new technology platform recognize that their users must receive thorough training before they can feel comfortable using a new system to accomplish day-to-day business tasks. Because a successful migration is dependent on user adoption, to decision makers, IT training can be just as important as the technology itself.

System Integrators (SIs) and Managed Service Providers (MSPs) remain competitive by offering expert training in their migration and integration proposals. Unfortunately, not all partners have the time and resources to support adequate end-user training beyond a few hours of knowledge transfer, but this doesn’t stop those who want to take on new projects and large accounts when they are partnered with Directions. Directions Training recognizes the importance of pairing a system migration with comprehensive, custom fit training. In partnering with SIs and MSPs, we ensure new system integrations are fully embraced by all end-users by providing a full, comprehensive training solution.

Migration and Adoption Services

Here at Directions Training, we believe that a robust migration process needs to be coupled with quality training in order to empower end-users to adopt new technology. We specialize in providing migration and adoption services that maximize the benefits of changing technologies, including:

  • Change Management and communication services
  • Role-based migration curriculum
  • Continuous learning tools and support
  • Instructional design
  • Customized registration portals

The key to a successful training plan is not only the training content but also the timing of the training modules. If training is done too early in the migration process, retention of information drastically decreases. However, if training is done too late after a new technology has been implemented, essential productivity hours are lost and users are left trying to navigate their way on their own. Directions is keenly aware of the importance of timing with regards to migration training and is why we work with you create a robust training schedule that closely aligns with your migration timeline.

Our goal is to equip your users with the tools they need to learn new technology so that it can be fully utilized and ultimately increase productivity. We accomplish this through implementing The Directions Approach, which dynamically measures all aspects of a migration project and ensures end-user adoption, resulting in a full return on technology investments.

Staying Relevant in Changing Times

Technologies are constantly changing and being updated to keep up with the fast-paced world we live in, and simply learning a new technology isn’t always enough. In order to remain competitive and maintain your competency requirements, Directions Training also offers programs to keep your customers current and relevant on new technology updates, including:

TaaS

Training as a Service (TaaS) is an end-user blended learning platform that focuses on maximizing your results. Blended learning not only provides instruction that matches your learning style, but it also increases your learning capabilities, saves on cost, and prepares you for the real world.

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LaaS

Learning as a Service (LaaS) is our technical courses blended learning platform that provides complete, cloud-connected learning capabilities that enables self-paced training with courses mapped to job skills and other credentials.

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ASP

Azure is constantly changing, releasing updates and adding features nearly every day. Directions Training offers a monthly “drop-in” session dedicated to unpacking Azure updates through our Azure Subscription Program (ASP).

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Continuous Learning Tools

Directions offers a variety of post-training reference materials such as detailed student guides, workbooks, Quick Reference Cards (QRCs), online labs, and training videos that fulfill the ongoing learning needs of our students.

Directions Training offers virtual, instructor-led training in addition to our On-Demand options to provide comprehensive training and continuous learning that not only helps you complete a current project, but also enables you to review a relevant subject matter at any time.

Like what you see but want it done differently? Customized solutions are our specialty! Contact us today to learn more about our Custom Fit Training solutions.

To learn more about the different ways we can help you build your solutions, or to discuss partnership benefits and SI/MSP onboarding requirements, contact partnerprogram@directionstraining.com or call us at 855.575.8900.

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