Directions’ Change Management and Communication services provide your employees with the preparation, support and skills they need to succeed in change.
Change doesn’t have to be difficult.
Users are key to realizing the full potential of your technology investments. Proactively supporting and guiding your users through the changes a new technology project brings ensures they develop the confidence and skills required to achieve full adoption.
Directions Training can help you create and execute an effective and proven change management strategy that:
- Clearly articulates upcoming changes and expectations
- Encourages adoption from the top-down
- Builds a community among users
- Provides training and support
- Measures usage and adoption against organizational goals
Our Change Management & Communication Strategy Includes Four Key Phases
Some changes require more attention to change management than others.
For example, adding new capabilities to a toolset already in use might require the minimum investment in awareness and training. But, if you’re moving from one set of tools to an entirely new platform, a full change management approach is warranted.
With our four-phased approach, your organization will get more in-depth analysis, engage more agents, see greater adoption, and get better results.