COM101 – Critical ThinkingDownload Course Outline
Title: Critical Thinking COM101; 1 Day, Instructor-led
Description: You make solid decisions and solve tough problems at work. But, how do you explain your rationale and strategy to your peers, boss, or customers? Elucidating your critical thinking process will create buy-in and enhance your reputation as a thought leader in your organization. Employees who can analyze and reason consistently are an invaluable resource. Applied critical thinking skills provide an essential foundation for all effective planning, problem-solving, and decision-making activities. Critical thinkers are a competitive advantage because they are skeptical of quick fixes and operational dogma. They generate productive ideas and are intellectually competent to forge new direction. This course introduces the basic concepts, features, and skills associated with critical thinking. You will understand the role of critical thinking in today’s global workplace. You will learn how showing competency in strategic thinking through decision-making and problem solving will enhance your image as a thought leader in your organization. You’ll be able to demonstrate your rational approach for the decisions you make and problems you solve, and learn new methods for facilitating innovation.
At Course Completion: Recognize what Critical Thinking is, and why it is valuable • Learn how to use inquiry to activate Critical Thinking skills • Complete a personal assessment to determine what Critical Thinking skills you need to develop in yourself • Understand how mental models impact our decision making, thinking, and reasoning processes • Use the Ladder of Inference to control and evaluate your thought processes, and understand the decision-making patterns of others • Gain confidence that you’re making the best decision by using problem solving tools and strategies to use your decision time most effectively • Understand problems from multiple perspectives with the Productive Thinking Model • Formulate creative solutions using creative problem solving and idea generating methods
Audience & Prerequisites: Business professionals at all levels who want to improve their critical thinking skills through researched tools and assessments.
Course Outline Details: Asking the Right Questions • Defining Critical Thinking • Learning the 12 questions critical thinkers employ to come to fair and reasonable conclusions • Understand the 5 attributes of critical thinkers and develop a strategy to enhance your critical thinking skills Making the Thought Process Visible • Employ a 2-step process to understand your own mental models • Develop a plan to remove mental models so you can think critically • Use a researched model called the Ladder of Inference to make better decisions Decision Making & Strategic Problem Solving Tools • Understand 6 different styles of critical thinking and use them to make better individual and group decisions • Learn and practice an anonymous group decision-making tool that will foster new ideas and expedite the decision-making process for groups • Apply the Productive Thinking Model to solve problems or generate creative ideas • Audit your organization or department and respective environment using both SWOT and SOAR analysis • Solve problems and make decisions using a stream of consciousness tool that captures your best ideas and puts them to work for you and your organization • Navigate the best practices to turn brainstorming into action and execution Developing an Action Plan • Plan for your next big decision or problem to solve by applying the tools and concepts from this class
Brand: Professional Development