9015 – Navigating and Managing the Tides of (Constant) ChangeDownload Course Outline
Title: Navigating and Managing the Tides of (Constant) Change 9015; 2 days, Instructor-led
Description: Change happens. Non-stop. Every day, every project, every market. Every change – from the seemingly insignificant to the unquestionably disruptive – results in pain or challenge for somebody somewhere in an organization. Pain or challenge which, if ignored, can lead to any number of negative consequences impacting employee morale and the bottom line. Dealing with never-ending change and the subsequent fallout can stretch the resources of a team or company; leveraging a common sense plan for change management can turn pending disaster into opportunity for growth. Stability on the often turbulent seas of conducting business requires navigating unpredictable and potentially problematic areas: shifting client expectations, economic and political volatility, static or inflexible strategic plans and tactics, the introduction and acceptance of new technology, changes in demographics, the aging of the workforce, generational gaps and diversity. Navigation which will only be successful with the right tools and the right plan. The Navigating and Managing the Tides of (Constant) Change workshop provides a look at how change impacts a business and its employees, key areas of consideration for businesses, managers, and team members dealing with constant change, and a basic plan and tools for addressing ongoing change in the marketplace and in the office.
At Course Completion:
Audience & Prerequisites: This workshop is recommended for all business professionals seeking ways to effectively manage change in a way that can be most beneficial to their organizations and customers.
Course Outline Details: Module 1: Getting Started • Welcome and Introductions • Agenda review • The tides of change Module 2: Every Change Impacts Somebody • Understanding who feels the pain, and how • The inevitability of surprise • Recognizing pain points, negotiating a way forward Module 3: Characteristics of Change • Recognizing the face of change • How organizations and individuals react • The path of the afflicted – from forest trail to superhighway • The bad news/good news paradigm of transitions Module 4: Triage: Minimizing Fallout • First Steps • Clarity or Cold Shoulder? • Capitalizing on the Trust Factor • Now what? Module 5: Sizing up Opportunity and Risk • Facing the reality of change • Predicting the scale and impact of change • The balance sheet of cost and reward • The case for strong and decisive leadership • Culture and diversity – complication or advantage? Module 6: Charting a Course Forward • Factoring in the human equation • Discerning direction and speed • Planning to navigate the unseen and the unexpected • Building ownership and partnerships • Who needs to know what, and when? Module 7: Actively Managing Response to Change • More than words, posters, and emails • How aggressive is aggressive enough? • Setting expectations and establishing guidelines • Monitoring and measuring success • Executing mid-course corrections Module 8: Endings and Beginnings… • Post-journey evaluation – planning the next adventure • Don’t look now, but the next change is right around the corner!
Brand: Professional Development